Managed IT Support

We offer fully managed IT support services so that you can have peace of mind when it comes to your IT systems and be safe in the knowledge that we are not only on call for any issues that should arise but also pro-actively monitoring your IT infrastructure on a daily basis to ensure that potential issues and faults are picked up before they become a problem.

IT Helpdesk

We provide an IT Helpdesk service to ensure that any issues that arise within the business in terms of IT functionality can be relayed straight to our support team, logged and resolved in a timely fashion and in accordance with our service level agreement.

Real time server and application monitoring

We provide real time server and application monitoring so that all of the crucial application servers and client workstations within your organisation are monitored 24/7 and that any potential issues that arise are instantly flagged up with our network support team for investigation and resolution.

Asset lifecycle management

We can also manage all of the assets that comprise your IT infrastructure to ensure that hardware is replaced before end of life and also that software upgrades and planned and undertaken within their support window.

Regular security auditing

We can also manage all of the assets that comprise your IT infrastructure to ensure that hardware is replaced before end of life and also that software upgrades and planned and undertaken within their support window.

Patch management

As well as our real time monitoring software we also perform regular and manual maintenance on your core IT systems to ensure that patches and updates are identified, tested and installed as they are released and also that other routine maintenance such as hard drive defragmentation, event log checking and application health checks are also carried out regularly.